Return and Refund Policy
Return & Refund Policy
Last updated: [Insert Date]
At Auronx.in, we strive to ensure customer satisfaction. This Return & Refund Policy outlines the conditions under which returns, refunds, and exchanges are accepted.
Returns
We accept returns for both defective and non-defective products.
You may request a return within 7 days of delivery.
To be eligible:
- Item must be unused and in original condition
- Must include original packaging
- Must provide order ID or invoice
Important Conditions
- Electronic components that are used, soldered, or damaged after delivery are not eligible
- Return requests must be initiated within the return window
- Products must pass inspection after return
Exchanges
We accept exchanges under the following conditions:
- Wrong product received
- Defective product
- Product mismatch
Exchange requests must be made within 48 hours of delivery.
Refunds
- Once the returned item is received and inspected, you will be notified
- Approved refunds will be processed within 5–7 business days
- Refund will be issued to the original payment method
Return Shipping
- Customer bears return shipping cost unless:
- Item is defective
- Wrong item delivered
Damaged or Incorrect Items
If you receive a damaged or incorrect product:
- Report within 48 hours
- Provide clear photo/video proof
Contact
📧 Email: support@auronx.in
🌐 Website: https://www.auronx.in
By placing an order, you agree to this policy.